Terms and Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and OPERATOR LTD ("MYCASINO", “MYCASINO”, "We", "Us", "Our", "the Company"), a company incorporated under the laws of [Jurisdiction], with its registered office at ADDRESS

MYCASINO operates an online gaming platform available at www.example.com (the "Website" or "Platform"), offering sports betting, casino games, and related services (collectively, the "Services").
MYCASINO holds a valid gaming licence number LIC-# issued by the relevant licensing authority of [Jurisdiction]. The Services are provided under and subject to that licence.
BY REGISTERING AN ACCOUNT, ACCESSING, OR USING ANY PART OF OUR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT USE OUR SERVICES.
We reserve the right to amend these Terms at any time. Any material changes will be communicated to registered players via email or in-platform notification. Continued use of the Services following such notification constitutes your acceptance of the revised Terms.

2. Definitions

In these Terms, the following definitions apply:

"Account" means the personal account registered by a User on the Platform.
"Balance" means the total funds held in a User's Account, including any bonus funds subject to applicable wagering requirements.
"Bet / Wager" means a stake placed by a User on a sporting event, casino game, or other eligible market offered on the Platform.
"Bonus" means any promotional credit, free bet, free spin, or other incentive offered by MYCASINO subject to applicable Bonus Terms.
"Jurisdiction" means the country or territory from which the User accesses the Platform.
"KYC" means Know Your Customer verification procedures undertaken by MYCASINO in accordance with applicable anti-money laundering regulations.
"Restricted Territories" means those countries and territories listed in Section 5 of these Terms, from which access to and use of the Services is prohibited.
"Real Money Play" means wagering using actual funds deposited into the Account.
"Responsible Gambling Tools" means the self-exclusion, deposit limit, session limit, and cooling-off tools available on the Platform.

3. Eligibility and Registration

3.1 Age Requirement
The Services are strictly available to individuals who are eighteen (18) years of age or older, or the legal age of majority in their jurisdiction of residence, whichever is higher. MYCASINO operates a strict zero-tolerance policy regarding underage gambling.
By registering an Account you confirm that you are of legal age. We may request proof of age at any time, and your Account may be suspended pending verification.
3.2 Registration Requirements
To register an Account, you must:

Be at least 18 years of age (or the minimum legal age in your jurisdiction, if higher);
Not be a resident of or located within a Restricted Territory (see Section 5);
Provide accurate, complete, and truthful registration information;
Agree to these Terms in their entirety;
Not already hold an existing Account with MYCASINO (duplicate accounts are prohibited);
Not be currently subject to a voluntary or compulsory self-exclusion.

3.3 Account Accuracy
You are responsible for maintaining the accuracy of all information associated with your Account. Any inaccurate or misleading information may result in immediate Account suspension, voiding of bets, and forfeiture of winnings.
3.4 One Account Policy
Each User may hold only one (1) Account on the MYCASINO Platform. Any duplicate, secondary, or otherwise additional accounts detected will be closed and any balances may be voided. MYCASINO reserves the right to combine duplicate accounts and apply any resulting negative balance to the remaining account.
3.5 Account Security
You are solely responsible for the security of your login credentials. You must not share your username or password with any third party. MYCASINO will not be liable for any loss arising from unauthorised access to your Account resulting from your failure to keep your credentials secure. You must notify us immediately if you suspect any unauthorised use of your Account.

4. Know Your Customer (KYC) and Identity Verification

MYCASINO is required to verify the identity of all registered players in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
4.1 Verification Documents
We may request the following documents at any time, including prior to, or as a condition of, processing any withdrawal:

Government-issued photo identification (passport, national identity card, or driving licence);
Proof of address (utility bill, bank statement, or official government correspondence dated within the last three months);
Proof of payment method (photograph of card used for deposit, bank statement, or e-wallet screenshot);
Source of funds documentation (payslips, tax returns, or other evidence of the legitimate source of funds);
Any other documentation reasonably requested by our compliance team.

4.2 Verification Timeline
Withdrawals will not be processed until full KYC verification is complete. We aim to complete standard verification within two (2) to five (5) business days of receiving all required documentation. Incomplete submissions may delay this process.
4.3 Politically Exposed Persons (PEPs) and Sanctioned Individuals
By accepting these Terms and Conditions, and by registering or maintaining an Account with MYCASINO, you explicitly represent, warrant, and declare that:

You are NOT a Politically Exposed Person (PEP) — meaning you do not hold, and have not held within the past twelve (12) months, any prominent public function, including but not limited to: head of state or government, senior politician, senior government, judicial or military official, senior executive of a state-owned corporation, or important political party official;
You are NOT a close family member (including spouse, partner, children, parents, or siblings) or a known close associate of a PEP;
You are NOT listed, in whole or in part, on any international sanctions list, including those maintained by the United Nations Security Council, the European Union, the United States Office of Foreign Assets Control (OFAC), the UK Office of Financial Sanctions Implementation (OFSI), or any other applicable governmental or intergovernmental authority;
You are NOT subject to any asset freeze, travel ban, arms embargo, or other restrictive measure imposed by any governmental or intergovernmental authority;
You will immediately notify us if any of the above declarations cease to be accurate at any point during the period your Account remains open.

You acknowledge that providing a false declaration in respect of any of the above constitutes a material breach of these Terms. MYCASINO will not open or maintain an Account for any person who is a PEP or who is subject to applicable sanctions. In the event that we determine, at any time, that any of the above declarations are or have become inaccurate, we reserve the right to immediately suspend or permanently close your Account, void any pending bets, withhold any balance pending investigation, and report the matter to relevant authorities, without any obligation to provide prior notice or a reason.
4.4 Right to Refuse / Suspend
We reserve the right to refuse, suspend, or terminate any Account where we are unable to satisfactorily verify a User's identity or where we have reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms.

5. Restricted Territories

MYCASINO does not accept registrations, deposits, or wagers from players residing in, or accessing the Platform from, any of the jurisdictions listed in this Section ("Restricted Territories"). This includes all FATF blacklisted and grey-listed countries, all internationally sanctioned countries, and any other jurisdictions deemed prohibited by the Gaming Authority.
5.1 Operator-Restricted Countries
The following countries are explicitly excluded by MYCASINO's operating policy:

Australia
Austria
Czech Republic
France
Germany
Israel
Netherlands
Spain
[Licensing Jurisdiction]
United Kingdom
United States of America (USA)

5.2 FATF High-Risk and Sanctioned Countries
The following countries are subject to a call for action by the Financial Action Task Force (FATF) or are under active international sanctions. All countries formally identified by FATF as High-Risk Jurisdictions or subject to Enhanced Due Diligence are automatically included in this category, regardless of whether they appear by name below:

Democratic People's Republic of Korea (North Korea)
Iran
Myanmar

5.3 Additional Restricted Jurisdictions
The following further jurisdictions are restricted for compliance, regulatory, or risk-management reasons:

Algeria
Angola
Bolivia
Bulgaria
Cameroon
Côte d'Ivoire
Democratic Republic of Congo
Haiti
Kenya
Kuwait
Laos (People's Democratic Republic)
Lebanon
Monaco
Namibia
Nepal
Papua New Guinea
South Sudan
Syria
Venezuela
Vietnam
Virgin Islands (UK)
Yemen

5.4 General Catch-All Provision
In addition to the countries named above, MYCASINO reserves the right to restrict access from any jurisdiction not explicitly listed herein, where such restriction is required to comply with applicable law, regulatory guidance issued by the Gaming Authority, or MYCASINO's internal risk-management framework. This policy is reviewed on a periodic basis and updated as required.
NOTE: If you are uncertain whether your jurisdiction is subject to restrictions, please contact our support team at support@example.com before registering.
Use of VPN, proxy, or any other technology to circumvent territorial restrictions is strictly prohibited and will result in immediate Account closure and forfeiture of any balances.

6. Deposits and Payment Methods

6.1 Accepted Payment Methods
MYCASINO accepts deposits via the payment methods displayed on the Platform's cashier page. Accepted methods may include credit/debit cards, bank transfers, e-wallets, prepaid cards, and cryptocurrency, subject to availability in your jurisdiction.
6.2 Deposit Limits and Currency
Minimum and maximum deposit amounts vary by payment method and are displayed within the cashier section. All funds are held in the Account currency selected at registration. Currency conversion fees may apply if your payment method operates in a different currency.
6.3 Deposit Processing
Deposits are generally credited to your Account instantly or within a few minutes, depending on the payment method. We are not responsible for delays caused by third-party payment processors.
6.4 Third-Party Payments
Only deposits made directly by the Account holder are accepted. Payments made by or on behalf of a third party are strictly prohibited and will be returned to the original payment source. We reserve the right to request documentation confirming that the payment method belongs to the Account holder.

7. Withdrawals

7.1 Withdrawal Eligibility
To be eligible to withdraw funds, you must have: (a) completed the KYC verification process; (b) met any applicable wagering requirements associated with bonus funds; and (c) a verified Account in good standing.
7.2 Withdrawal Methods and Processing Times
Withdrawals will generally be processed to the same payment method used for the corresponding deposit. Processing times vary by method and are displayed in the cashier section. Standard processing by MYCASINO is completed within one (1) to three (3) business days; additional time may be required by the receiving institution.
7.3 Withdrawal Limits
Minimum and maximum withdrawal limits are displayed in the cashier section. We reserve the right to process large withdrawals in instalments in accordance with our internal risk management procedures.
7.4 Fees
MYCASINO does not currently charge fees on withdrawals; however, your payment provider may apply charges. We recommend checking with your provider prior to requesting a withdrawal.
7.5 Declined Withdrawals
We may delay or decline a withdrawal where: (a) we have reasonable grounds to suspect fraudulent activity; (b) full KYC verification has not been completed; (c) the Account is under investigation; or (d) the withdrawal would result in a negative Account balance.

8. Bonuses and Promotions

8.1 General Bonus Terms
All bonuses, free bets, free spins, and promotions offered by MYCASINO are subject to the specific bonus terms applicable to each promotion ("Bonus Terms"), which are published alongside each offer. In the event of any conflict between these Terms and specific Bonus Terms, the Bonus Terms shall prevail.
8.2 Wagering Requirements
Bonuses are subject to wagering requirements that must be fulfilled before bonus funds or associated winnings may be withdrawn. Wagering requirements, eligible games, and minimum odds are specified in the applicable Bonus Terms.
8.3 Bonus Abuse
MYCASINO has a zero-tolerance policy toward bonus abuse. We reserve the right to forfeit bonus amounts and associated winnings and/or close an Account if we determine, in our reasonable opinion, that a User has: (a) opened multiple accounts to claim bonuses; (b) placed hedging bets or otherwise exploited promotions in bad faith; or (c) provided false information to obtain a bonus.
8.4 Bonus Expiry
Bonuses that are not used or in respect of which wagering requirements are not fulfilled within the validity period specified in the Bonus Terms will expire and be removed from the Account automatically.
8.5 Right to Withdraw Promotions
MYCASINO reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided this does not prejudice the legitimate expectations of players who have already accepted a bonus offer in good faith.

9. Sportsbook Rules

9.1 Placing Bets
All bets are placed on the basis of the odds and terms displayed at the time of placement. A bet is confirmed and binding only upon receipt of a confirmation notice from the Platform. We reserve the right to refuse any bet at our sole discretion, without providing a reason.
9.2 Bet Amendments and Cancellations
Once confirmed, a bet may only be cancelled or amended in accordance with any applicable Cash Out feature, if available, or where we determine that odds were published in error. We reserve the right to void bets placed at erroneous odds.
9.3 Event Settlement
Bets are settled in accordance with our Sportsbook Rules, which are incorporated herein by reference and available on the Platform. In the event of any dispute regarding settlement, our decision shall be final, subject to the complaints procedure set out in Section 18.
9.4 Void Bets
A bet may be voided (and stake returned) where: (a) an event is cancelled or abandoned without a result; (b) odds were published in material error; (c) the bet was placed in breach of these Terms; or (d) we have reasonable grounds to suspect match-fixing or corruption in relation to the event.
9.5 System Errors
We are not liable for bets placed using incorrect odds or markets arising from technical errors. We reserve the right to void any bet placed as a result of a technical or human error, regardless of whether the error was apparent at the time of placement.

10. Casino Rules

10.1 Game Availability
The range of casino games available on the Platform may vary depending on your jurisdiction and may change at any time. Game outcomes are determined by certified Random Number Generator (RNG) software and/or live dealer systems provided by our licensed software partners.
10.2 Game Certification and Testing
All casino games offered on the Platform are independently tested and certified by an approved testing laboratory. Certification confirms that games operate fairly and in accordance with their published rules and stated pay-out percentages. You may request information about the certification status of any game by contacting our support team.
10.3 Random Number Generators (RNGs)
All RNG-based games use certified random number generation software that meets recognised international industry standards for randomness and fairness of outcomes. RNG systems are subject to periodic independent audit to verify continued compliance. Game outcomes are not influenced by prior results, account status, bet size, or any other extraneous factor.
10.4 Malfunctions
In the event of a malfunction, disconnection, or technical error during gameplay, any bets affected may be voided and stakes returned. We are not liable for losses arising from technical disruptions. Malfunction voids all pays and plays.
10.5 Progressive Jackpots
Where applicable, progressive jackpot wins are subject to the specific jackpot game rules. We reserve the right to withhold payment of a jackpot win pending full verification of eligibility.

11. Responsible Gambling

MYCASINO is committed to promoting responsible gambling. We provide tools and resources to help players manage their gambling activity and to prevent problem gambling.
11.1 Responsible Gambling Tools
The following tools are available to all registered players from within their Account settings:

Deposit Limits set daily, weekly, or monthly limits on the amount you may deposit;
Loss Limits set limits on the maximum losses you may incur over a defined period;
Wager Limits set limits on individual bet sizes;
Session Time Limits set the maximum duration of a single gaming session;
Reality Checks receive periodic notifications of time and expenditure during a session;
Cooling-Off Period temporarily suspend your Account for a defined period (24 hours to 6 weeks);
Self-Exclusion permanently or indefinitely exclude yourself from the Platform.

11.2 Self-Exclusion
If you wish to self-exclude, please contact our responsible gambling support team at support@example.com or via the self-exclusion feature in your Account settings. Upon receiving a self-exclusion request, we will action it as soon as practicable and, in any event, within twenty-four (24) hours.
During a self-exclusion period, you must not attempt to re-register or circumvent the exclusion. If you become aware of a method to circumvent your exclusion, you must not use it and must inform us immediately.
11.3 Problem Gambling Resources
If you or someone you know may have a gambling problem, we encourage you to seek assistance from the following organisations:

GamCare www.gamcare.org.uk
Gamblers Anonymous www.gamblersanonymous.org
BeGambleAware www.begambleaware.org
GamblersHelp www.gamblershelp.com.au (Australia)
Gordon Moody Association www.gordonmoody.org.uk

11.4 Minor Protection
MYCASINO strictly prohibits access to the Platform by individuals under 18 years of age. We recommend that parents and guardians use parental control software to prevent minors from accessing online gambling services. Information about parental controls is available at www.gamcare.org.uk/get-support/parental-controls .

12. Prohibited Conduct

Users are strictly prohibited from engaging in the following activities:

Registering or using the Services from a Restricted Territory;
Providing false, misleading, or fraudulent information during registration or at any time thereafter;
Opening more than one Account, whether in their own name or using the identity of a third party;
Using VPN, proxy servers, or any other means to mask or misrepresent geographical location;
Engaging in any form of collusion, match-fixing, cheating, or unfair advantage in relation to any game or bet;
Exploiting software errors, bugs, or vulnerabilities to gain an unfair advantage;
Using any automated software, bot, or artificial intelligence to interact with the Platform;
Engaging in fraudulent chargebacks or payment disputes;
Abusing bonuses or promotional offers in bad faith;
Engaging in or facilitating money laundering or any other financial crime;
Using the Platform for any unlawful purpose;
Reproducing, distributing, or commercially exploiting any content from the Platform without our prior written consent.

Breach of any of the above may result in immediate Account suspension, forfeiture of winnings, and referral to relevant authorities.

13. Advertising and Marketing Standards

MYCASINO is committed to responsible and transparent advertising. All marketing activities are conducted in accordance with the requirements of the Gaming Authority and applicable advertising standards.
13.1 Truthful and Non-Misleading Advertising
All marketing and promotional materials published by MYCASINO are accurate and must not misrepresent the chances of winning, the potential value of winnings, or the risks associated with gambling. We do not make false or misleading claims about our Services in any advertising medium.
13.2 Responsible Messaging
All advertising and marketing communications issued by MYCASINO will:

Include responsible gambling messages and signposting to support resources;
Clearly identify gambling-related content as such;
Not target minors, vulnerable individuals, or persons with known gambling-related problems;
Not be placed in media primarily directed at individuals under 18 years of age.

13.3 Bonus and Promotional Advertising
All bonus and promotional offers are advertised with their key terms clearly and prominently disclosed. Bonus and promotional communications are designed to be fair and transparent and will not encourage excessive or irresponsible gambling behaviour. Full bonus terms are available on the Platform at all times.
13.4 Opt-Out
You may opt out of receiving marketing communications from MYCASINO at any time by updating your communication preferences within your Account settings or by contacting our support team at support@example.com . Please note that opting out of marketing communications will not affect the delivery of service-related or regulatory notifications.

14. Intellectual Property

All content on the MYCASINO Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and game content, is the property of OPERATOR LTD or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial purposes in accordance with these Terms. You must not copy, reproduce, distribute, modify, adapt, create derivative works of, or reverse-engineer any part of the Platform.

15. Privacy and Data Protection

15.1 Privacy Policy
Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference and is available on the Platform. By using the Services, you consent to the collection, processing, and use of your personal data as described in our Privacy Policy.
15.2 Data Processing
MYCASINO processes personal data lawfully, fairly, and securely, obtaining appropriate consent where required and in accordance with applicable data protection legislation. We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration, or disclosure.
We may share your personal data with third-party service providers, payment processors, regulatory authorities, and law enforcement agencies as required by law or as necessary to provide the Services.
15.3 Cybersecurity
MYCASINO implements industry-standard technical and organisational security measures to protect the integrity and confidentiality of the Platform and all player data. In the event of a material security incident that may affect your personal data, we will notify you as required by applicable law and will take prompt remedial action to contain and address any such incident. You are encouraged to contact us immediately if you suspect any unauthorised access to your Account.

16. Anti-Money Laundering and Counter-Terrorism Financing

MYCASINO operates a robust Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) programme in full compliance with applicable [Jurisdiction] law, international AML/CTF standards, and the requirements of the Gaming Authority.
16.1 Transaction Monitoring
We continuously monitor player transactions to identify suspicious, unusual, or potentially fraudulent activity. Automated and manual monitoring controls are in place to flag transactions that are inconsistent with a player's known profile, stated source of funds, or historical activity patterns.
16.2 Suspicious Activity Reporting
Where we identify activity that gives rise to reasonable suspicion of money laundering, terrorism financing, or other financial crime, we are legally required to make reports to relevant authorities. Please be aware that we may be prohibited by law from disclosing to you that such a report has been made in connection with your Account, or from taking any steps that might prejudice an ongoing investigation.
16.3 Source of Funds and Source of Wealth
We may request source of funds or source of wealth documentation at any time, including in connection with significant deposits, withdrawals, or unusual account activity. Failure to provide satisfactory documentation within any deadline set by our compliance team may result in Account suspension or closure and the withholding of funds pending investigation.
16.4 Proceeds of Crime
Winnings derived from criminal activity or the proceeds of crime will be forfeited in their entirety. MYCASINO will cooperate fully with law enforcement authorities and regulatory bodies in any related investigation or proceedings.

17. Protection of Player Funds

In accordance with the requirements of the Gaming Authority, MYCASINO maintains player funds separately from the Company's own operational funds. Player deposits are held in designated accounts to ensure that they remain available for withdrawal and are not used for the Company's general business purposes.

In the event of OPERATOR LTD's insolvency, player funds held in segregated accounts will be protected and prioritised for return to players in accordance with applicable law and regulatory requirements. MYCASINO maintains appropriate financial reserves to ensure its ongoing ability to meet withdrawal requests in a timely manner.

18. Limitation of Liability

18.1 Services Provided 'As Is'
The Platform and Services are provided on an "as is" and "as available" basis. MYCASINO makes no warranties, express or implied, as to the Platform's merchantability, fitness for a particular purpose, or uninterrupted, error-free operation.
18.2 Exclusion of Liability
To the fullest extent permitted by applicable law, OPERATOR LTD and its directors, officers, employees, agents, and licensors shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, data, or goodwill;
Losses arising from technical failures, errors, or interruptions to the Platform;
Losses arising from your reliance on information provided on the Platform;
Any loss attributable to your failure to comply with these Terms.

18.3 Maximum Liability
Without prejudice to Section 16.2, in any event our maximum aggregate liability to you for any claim under these Terms shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.
18.4 Force Majeure
We shall not be in breach of these Terms, nor liable for any delay or failure in performance, resulting from causes beyond our reasonable control including, without limitation, acts of God, natural disasters, war, terrorism, strikes, governmental actions, or failure of telecommunications infrastructure.

19. Indemnification

You agree to indemnify and hold harmless OPERATOR LTD, its affiliates, directors, officers, employees, and agents from and against any claims, actions, proceedings, losses, damages, expenses, and costs (including legal fees) arising out of or relating to: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any applicable law; or (d) any claim by a third party arising from your conduct.

20. Complaints and Dispute Resolution

20.1 Internal Complaints Procedure
If you have a complaint regarding any aspect of our Services, you should contact our customer support team in the first instance at support@example.com . Please provide full details of your complaint, including your username and any relevant transaction references.
We aim to acknowledge complaints within twenty-four (24) hours and to provide a substantive response within seven (7) business days. Complex matters may require additional time, and we will keep you informed of progress.
20.2 Escalation
If you are not satisfied with the outcome of our internal complaints procedure, you may request that the matter be escalated to a senior member of our compliance team. All escalation requests should be submitted by email to the address set out above.
20.3 Escalation to the Licensing Authority
If your complaint remains unresolved following our internal escalation process, you have the right to refer your complaint to the Gaming Authority, the licensing authority under which MYCASINO operates. Gaming Authority may be contacted via regulator.example.com . We will cooperate fully with any review initiated by Gaming Authority in connection with a player complaint.
20.4 Alternative Dispute Resolution (ADR)
In accordance with Gaming Authority requirements, MYCASINO participates in mandatory Alternative Dispute Resolution (ADR) processes where applicable. Details of the applicable ADR mechanism and approved provider will be provided to you upon request or at the time your complaint is escalated. Participation in ADR is without prejudice to your right to seek resolution through the courts of the applicable jurisdiction.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], [Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms that cannot be resolved through the procedures set out in Section 18 shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction], unless mandatory consumer protection laws in your jurisdiction of residence require otherwise.

22. Account Closure and Termination

22.1 Closure by You
You may close your Account at any time by contacting our customer support team at support@example.com . Any real money balance remaining in your Account at the time of closure will be refunded to you via your last-used verified payment method, subject to completion of any outstanding KYC requirements.
22.2 Closure by Us
MYCASINO reserves the right to suspend or permanently close an Account at any time, with or without notice, for any of the following reasons:

Breach of these Terms or any specific game or bonus rules;
Reasonable suspicion of fraudulent activity, collusion, or cheating;
Failure to complete or pass KYC verification;
Registration or use of the Platform from a Restricted Territory;
Upon receipt of a self-exclusion request;
As required by law, regulation, or licensing authority instruction.

22.3 Effect of Closure
Upon closure of an Account: (a) your right to access the Services shall immediately cease; (b) any pending bets at the time of closure may be settled in accordance with these Terms; and (c) we may retain your personal data in accordance with our Privacy Policy and applicable law.

23. General Provisions

23.1 Entire Agreement
These Terms, together with the Privacy Policy, Bonus Terms, Sportsbook Rules, and any other policies published on the Platform, constitute the entire agreement between you and the Company relating to your use of the Services and supersede all prior agreements, representations, and understandings.
23.2 Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
23.3 Waiver
Our failure or delay in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy.
23.4 Assignment
We may assign or transfer our rights and obligations under these Terms to any affiliate, successor entity, or acquirer of all or substantially all of our assets without your consent. You may not assign your rights under these Terms without our prior written consent.
23.5 Language
These Terms are drafted in the English language. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
23.6 No Partnership
Nothing in these Terms shall create a partnership, joint venture, agency, franchise, or employment relationship between you and the Company.

24. Contact Information

For any queries regarding these Terms, or to exercise any rights described herein, please contact us:

Company: OPERATOR LTD
Registered Address: [Registered Address]
Company Number: [Company No.]
Licence Number: LIC-#
Support Email: support@example.com
These Terms were last updated in June 2026.